The prices indicated on the product page are
inclusive shipping by registered mail.
According to EU regulations Dutch VAT of 21% is applied.
1. Free delivery worldwide.
The orders are shipped within two days. You can choose delivery to any address you prefer:
home address, office address or the address of another person.
Shipment is by Dutch Post-NL, (registered) mail or any other service of our choice.|
Sometimes you may be asked to sign for receipt on delivery.
In general it will take 2 to 5 business days for the package to arrive, depending on destination country.
For some countries delivery might take longer.
Delivery to PO boxes is possible. Tracking is not always available.
Dutch Leather Design is not responsible for delay in delivery due to forces beyond our control nor for your local import taxes.
Delivery to Russia and Ukraine will be at your own risk and might take more than 4 weeks.
RETURN AND REFUNDS
Dutch Leather Design customers must been fully satisfied with the
choice they have made. If for any reason you are not happy with
your order, the delivered product does not match your
specifications, or you find a manufacturing defect, you may return
the purchased product, still unused, within 7 days after delivery.
The only conditions we request are the following:
The product must
· be unused.
· have the original label.
· be in its original bag/packaging.
Please write an email to firstname.lastname@example.org
kindly specifying the reasons for returning your purchase,
and whether you prefer a refund or to exchange the size of the same article.
In case of replacement, please specify the size you prefer.
We advise to check the availability on our website.
Please be informed that the shipment costs to send back the goods are AT YOUR CHARGE.
We kindly request to use registered mail for your shipment.
Dutch Leather Design does not take responsibility for your return shipment.
If you decide to exchange the size of the item, please be informed that,
after having received your return, we will re-send the item with the
new size requested at OUR CHARGE and depending on availability.
IMPORTANT: please remember to follow the above-described
procedure, otherwise we won´t accept your return.
Please write on the return package “return/exchange”
Dutch Leather Design
Oudezijds Achterburgwal 132
We strongly ask you to write down the correct delivery address.
Dutch Leather Design is not responsible for undeliverable goods
due to your incorrect entry of delivery address.
In this case you will not be able to claim any compensation and/or refund if
the goods did not arrive.
Dutch Leather Design official currency is Euro.
Invoices are also in Euro.
For non-Euro countries, the exchange rate depends on the credit card.
The payment of the purchased products is made online by
credit card – VISA, American Express, Master Card, iDeal, PayPal and Bank transfer
This payment system ensures secure transactions which,
thanks to a certified system based on SSL 128 bit encryption protocol,
guarantee the security of online transactions.
Your credit card details will not be stored at our website.
Your credit card will be debited once your order has been accepted.
Dutch Leather Design has endeavored to display and optimize the
visibility of the products and colors featured on the site as accurately
as possible. However, the display of product colors depends on the
user´s monitor, and Dutch Leather Design cannot guarantee that your
monitor displays the colors of products accurately.
Dutch Leather Design undertakes to render as accurate and exact
a service as possible. However, technical factual inaccuracies and
errors may inadvertently occur.
Dutch Leather Design reserves the right to make changes and
corrections to the site whenever this is necessary, without
Under no circumstances, the personal data provided by users will
be communicated to third parties or otherwise disclosed.
The only exception is the data handled directly in connection with deliveries.
We respect your privacy always.
Dutch Leather Design,
Oudezijds Achterburgwal 132, 1012DV Amsterdam
In general you will receive a reply email within 12 hours.
Any disputes arising out of the use of this website, services and products are governed by Dutch law.