TERMS OF SALE AND DELIVERY

PRICES
Final consumer prices include the legal value added tax of 21% in the Netherlands.

DELIVERY
We deliver internationally.
Orders include free shipping by PostNL-Dutch post (registered) mail or other forwarding company of our choice.
Delivery time approximate 1-5 days, depending on country.
For some countries it might take longer, due to country custom departments.
Delivery to PO boxes possible.

Delivery to Russia and Ukraine will be at your risk and may take 4 weeks.
We are not responsible for delay due to forces beyond our control.

Important: We strongly ask you to write down the correct delivery address.
Dutch Leather Design is not responsible for undeliverable goods due to your incorrect entry of delivery address.
In this case you cannot claim any compensation and/or refund if the goods did not arrive. You are responsible for possible import VAT charges in your own country.

AVAILABILITY
All products shown at the website with the possibility to buy are in stock. In case an article is not available you are not able to buy it. If not in stock write us an email and ask for possibilities.

RETURNS
You have the right to return the goods within 7 days from receipt of the ordered products.
First, email us you like to return with the reason and your wishes. 
email: info @ dutchleatherdesign.com

Important: write on the return package -return/exchange size-

The designs must not be worn and returned by registered mail in the original, not damaged packaging. The cost of the return and custom duties has to be born by the customer. We will resend goods at our charge. Money refund and or replacement of the product will take place within 7 days after receipt of returning goods.

QUALITY
Dutch Leather Design guarantees the quality of the goods.
Each product passed the quality control and will be packed secure and safe and shipped in faultless condition.

PAYMENT
We have a secure SSL-128 bit certificate server, which guarantee the security of online transactions and information.
We accept credt cards, PayPal, iDeal and wire transfer (bank).
After receipt of payment the goods will be shipped within two days.
The official currency for the Dutch Leather Design website is the Euro.
For non-Euro countries the exchange rate depends on credit cards companies.

GUARANTEE
Dutch Leather Design strives to fulfil the needs of all its customers by providing the highest quality and reliability at all times.
Every item is checked before shipment and will pass the quality control.
In the exceptional situations for goods substitution you are requested to contact Dutch Leather Design within seven days from delivery, by sending an email to: info@dutchleatherdesign.com
You will receive an answer with directions.

INTERNET
Dutch Leather Design will not accept responsibility for misunderstanding, faults and delay, in relation with internet in case of malfunctioning and technical problems.

PRIVACY
Privacy will be respected according the regulations of the European Union.
We use cookies only to be able to process your order.

AREA OF JURISDICTION
Subject to the Law of the Netherlands.

 

Dutch Leather Design, Oudezijds Achterburgwal 132,1012DV Amsterdam, the Netherlands

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